Yes, We offer an Easy Size Exchange on eligible products. Exchange Request Timeline Customers must raise an exchange request within 48 hours of receiving the product unworn, unwashed, with all original tags and packaging intact.
Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.
We accept all major Credit & Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD). All online payments are processed through a secure and encrypted payment gateway to ensure a safe shopping experience.
Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary based on your location. Please refer to our Shipping Information page for more details.
You can reach our customer support through the Contact Us page or email us at businessthreadandessence@gmail.com. We’re happy to assist with sizing, orders, exchanges, or any product-related questions.
We provide detailed size charts for each product to help you find the perfect fit. Please refer to the size chart on the product page to ensure you choose the right size.
We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.
Care instructions can usually be found on the product’s care label or on the product page itself. We recommend following the provided guidelines to ensure the longevity and quality of your items.
Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.
Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.