Customers may cancel their order within 24 hours of placing it. To request a cancellation, please contact our support team Businessthreadandessence@gmail.com within this time frame with your order details.

Once an order has been processed and shipped, it is no longer eligible for cancellation. In such cases, customers may refer to our return or refund policy (if applicable).

We recommend reviewing your order carefully before confirming your purchase to avoid any inconvenience.